ADAM GLOBAL HAPPINESS CHARTER LAUNCHED IN SUPPORT TO A MORE CLIENT FOCUSED APPROACH AND SERVICE SATISFACTION
Saturday, 22nd July 2017, Dubai
Following the lines of HH Sheikh Mohammad that “ Happiness and positivity are a lifestyle and government’s commitment and a true spirit that unites the Emirati community”, ADAM GLOBAL launched its own Client Happiness Charter this Saturday on July 22, 2017 at the ADAM GLOBAL Dubai Head Quarters. The charter was developed to show ADAM’s commitment and contribution towards the initiative of the Ministry of Happiness UAE to spread happiness and well-being amongst the entire UAE community.
Appointment of International Happiness& Peace Ambassador
The charter was displayed to the Team members of ADAM GLOBAL after an official ribbon cutting ceremony. The honor was taken up by the Group CEO ADAM HOLDINGS “Mr. Khalid Akhtar” and the Charter’s appointed Honorary International Happiness& Peace Ambassador Dr. Tariq Nizami (Founder of the CEO CLUBS Network)
Chief Happiness Ambassador to ensure customer happiness
The charter’s primary goal is to achieve excellence in customer service expectations and hence renamed its customer service department to Client HAPPINESS Center. It further included the appointment of, Chief Happiness Ambassador Ms. Maryam Usmani (Customer Care Manager ADAM Consulting), Sr. Team Members as Happiness Ambassadors and entire staff as Happiness Officers who would all collaborate to achieve the goal by providing top-notch service experience.
Moreover, the Charter nominated COO of ADAM GLOBAL “Mr. Mohsin Ali” as the GLOBAL Chief Happiness & Peace Ambassador.
The appointments were announced through the award of “Smile & Greet Badges”.
Going Miles with Smiles
The charter was developed by the innovative and creative Marketing Team of ADAM GLOBAL and encompasses the commitment of ADAM GLOBAL towards Customers and the collaboration anticipated from customer to fulfill the charter’s goal will soon be released on the ADAM GLOBAL Website.
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